Client Care Manager
Monterey
Client Care Manager
Full Time • Monterey
Replies within 24 hours
The Client Care Manager serves as a key leader within our organization, ensuring exceptional client experiences through non-medical care coordination, caregiver supervision, quality assurance, and ongoing client support.
This position works closely with clients, families, caregivers, hospitals, skilled nursing facilities, assisted living communities, and referral partners to promote continuity of care and outstanding service outcomes.
Peggy's Home Care is a non-medical home care organization. This role is administrative, supervisory, educational, and care-coordination focused and does not provide skilled nursing services.
Peggy's Home Care is a non-medical home care organization. This role is administrative, supervisory, educational, and care-coordination focused and does not provide skilled nursing services.
What You'll Do
- Conduct non-clinical client assessments and establish service plans
- Perform supervisory and quality assurance visits
- Coordinate services for clients and caregivers
- Coach, mentor, and train caregivers
- Support client transitions from hospitals, rehabilitation centers, and assisted living communities
- Collaborate with discharge planners, case managers, social workers, and facility staff
- Investigate concerns and resolve service issues
- Review documentation and identify opportunities for improvement
- Support infection prevention, safety, and compliance initiatives
- Assist with leadership and oversight of Care Coordination and Staffing teams
- Build and maintain strong referral source relationships
Qualifications
- RN, LVN, Social Worker, or healthcare professional with comparable leadership and care coordination experience
- 3–5 years of experience in home care, healthcare operations, hospice, home health, case management, caregiver supervision, or senior services preferred
- Strong communication and relationship-building skills
- Excellent organizational and problem-solving abilities
- Proficiency with Microsoft Office and technology platforms
- Ability to work independently while managing multiple priorities
- Valid driver's license and reliable transportation
- Competitive salary
- Leadership growth opportunities
- Mission-driven culture
- Supportive management team
- Meaningful work improving the lives of seniors and families
- Flexible blend of office and field-based responsibilities
About Peggy's Home Care
Peggy's Home Care is dedicated to helping seniors remain safe, comfortable, and independent in the place they call home. We pride ourselves on delivering exceptional non-medical home care through compassionate caregivers, responsive service, and a commitment to excellence.
Apply today and join a team that truly makes a difference.
Compensation: $72,800.00 - $83,200.00 per year
Peggy's Home Care
Here at Peggy’s Home Care Monterey CA we believe that seniors should always have the choice to remain and thrive in their own homes. No one should ever be forced to enter a facility or nursing home, so we work hard to make quality Home Care Monterey CA accessible to all.
CNAs and Trained Caregivers
Here at Peggy’s Home Care Monterey CA we believe that seniors should always have the choice to remain and thrive in their own homes. No one should ever be forced to enter a facility or nursing home, so we work hard to make quality Home Care Monterey CA accessible to all.
CNAs and Trained Caregivers
Peggy’s Home Care Monterey CA trains all Caring Professionals with our customized training that teaches the individuals providing care a holistic approach to highly skilled care.
We engage our Caring Professionals in quarterly free wellness trainings called “Care for the Caregivers”. These trainings offer amazing techniques for stress relief with mindfulness training, acupuncture and self hypnotherapy and meditation practices.
We at Peggy’s Home Care Monterey CA believe that these specialized techniques allow Caring Professionals to offer the highest quality of service because they are actually coming for themselves as well as caring for others.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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PERKS
Weekend and overnight shifts are available,
flexible hours, and access to an on-call supervisor 24/7 365 days a year.
Benefits
Paid Time Off,
Paid Sick Leave,
Competitive Rates,
Bi-Weekly Pay, and Insurance Packages.
Hands on Training
16 hours of skilled hands - on Training, further
Ongoing Training in-services, and
Quarterly "Care for the Caregiver" wellness workshops